Customer Success

Expansion Research

Expansion Research interview type for customer research.

Recommended Analysis Frameworks

Use these frameworks to analyze your interview findings

• Thematic Analysis Framework

  Identify and analyze patterns and themes across interview data.

• Satisfaction Analysis Framework

  Analyze customer satisfaction and sentiment across interviews.

Related Interview Types

• Advocacy Research

  Advocacy Research interview type for customer research.

• Customer Effort Score

  Customer Effort Score interview type for customer research.

• Customer Satisfaction

  Customer Satisfaction interview type for customer research.

• Health Check Interviews

  Health Check Interviews interview type for customer research.

• Loyalty Research

  Loyalty Research interview type for customer research.

• Nps Follow Up

  Nps Follow Up interview type for customer research.

• Onboarding Experience

  Onboarding Experience interview type for customer research.

• Renewal Interviews

  Renewal Interviews interview type for customer research.

• Success Story Interviews

  Success Story Interviews interview type for customer research.

• Support Call Analysis

  Support Call Analysis interview type for customer research.

Explore all Customer Success interview types

Explore More Research Methods

Discover complementary interview types for your research

• Churn Analysis

  Cancellation Interviews

  Cancellation Interviews interview type for customer research.

• Churn Analysis

  Churn Analysis

  Churn Analysis interview type for customer research.

• Sales Research

  Buying Committee Research

  Buying Committee Research interview type for customer research.

• Sales Research

  Contract Negotiation Research

  Contract Negotiation Research interview type for customer research.

Ready to conduct Expansion Research?

Get AI-powered insights from your customer interviews

Start Free Trial