Satisfaction Analysis Framework
Analyze customer satisfaction and sentiment across interviews.
Best Used With These Interview Types
This framework works well for analyzing data from these research methods
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Customer Success
Advocacy Research
Advocacy Research interview type for customer research.
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Customer Success
Customer Effort Score
Customer Effort Score interview type for customer research.
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Customer Success
Customer Satisfaction
Customer Satisfaction interview type for customer research.
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Churn Analysis
Cancellation Interviews
Cancellation Interviews interview type for customer research.
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Churn Analysis
Churn Analysis
Churn Analysis interview type for customer research.
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Churn Analysis
Customer Health Scoring
Customer Health Scoring interview type for customer research.
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Product Research
Beta Testing Interviews
Beta Testing Interviews interview type for customer research.
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Product Research
Design Critique
Design Critique interview type for customer research.
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Product Research
Feature Feedback
Feature Feedback interview type for customer research.
Other Analysis Frameworks
Explore complementary frameworks for comprehensive analysis
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Competitive Analysis Framework
Analyze competitive positioning and market landscape from interview data.
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Jobs To Be Done Framework
Understand the underlying jobs customers are trying to accomplish.
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Task Success Analysis Framework
Measure and analyze task completion rates and user success metrics.
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Thematic Analysis Framework
Identify and analyze patterns and themes across interview data.
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