Last updated: 24 August 2026
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, remember your preferences, and help site owners understand how their sites are used. Similar technologies — such as local storage and pixels — work in comparable ways, and we use the word “cookies” to cover all of them in this policy.
This policy explains how CustomerInterviews LLC uses cookies on customerinterviews.ai and app.customerinterviews.ai. It should be read together with our Privacy Policy.
These are required for the Service to function — for example, keeping you signed in to your account, remembering your session, and protecting against cross-site request forgery. They cannot be switched off within the Service.
We use analytics tools to understand how visitors use our website and product so we can improve them. Our analytics provider is PostHog, which collects information such as pages visited, features used, approximate location (from IP address), browser, and device type.
| Category | Provider | Purpose | Duration |
|---|---|---|---|
| Essential | CustomerInterviews.AI | Sign-in sessions, security, remembering preferences | Session – 12 months |
| Analytics | PostHog | Product analytics: page views, feature usage, and performance | Up to 12 months |
You can control cookies in several ways:
We may update this Cookie Policy from time to time — for example, if we change the tools we use. Updates will be posted on this page with a revised “Last updated” date.
CustomerInterviews LLC
30 North Gould Street, Ste R, Sheridan, WY 82801, United States
Email: hello@customerinterviews.ai
