Announcing Slack Integration
• 3 min read
We’re excited to announce our new Slack integration, making it easier than ever to keep your entire team in the loop on customer research.
Instant Insight Notifications
When our AI identifies a significant insight from your customer interviews, you’ll get an instant notification in your chosen Slack channel. No more waiting for weekly reports or digging through dashboards.
What Gets Shared
You control exactly what flows into Slack:
- Key insights — Automatically summarised findings as they emerge
- Interview completions — Know when a participant finishes their interview
- Trend alerts — Get notified when multiple customers mention the same pain point
- Weekly digests — A curated summary of the week’s most important learnings
Setting It Up
Getting started takes less than two minutes:
- Go to Settings → Integrations in your dashboard
- Click Connect Slack
- Choose which channel should receive notifications
- Select your notification preferences
That’s it. Your team will start receiving insights immediately.
Better Collaboration, Better Products
Customer research shouldn’t live in silos. By bringing insights directly into where your team already works, we’re helping product teams move faster and build better products.