Welcome to CustomerInterviews.AI

3 min read

Team collaborating on customer research insights

We’re excited to introduce CustomerInterviews.AI—a new way to conduct, analyse, and act on customer research at scale.

The Challenge with Traditional Research

Customer interviews are one of the most valuable tools for understanding your users. But they’re also time-consuming, expensive, and difficult to scale. Most teams end up choosing between depth and breadth, conducting a handful of detailed interviews or surveying thousands with shallow questions.

We built CustomerInterviews.AI to give you both.

How It Works

Our AI-powered platform conducts natural, conversational interviews with your customers—24/7, in any language. Each conversation adapts based on responses, following up on interesting threads and digging deeper where it matters.

Key capabilities include:

  • Conversational AI interviews that feel natural and engaging
  • Real-time analysis that surfaces themes and insights as data comes in
  • Automated synthesis that turns hundreds of conversations into actionable findings
  • Integration with your workflow via API, Slack, and popular research tools

Built for Research Teams

Whether you’re a solo founder doing discovery calls or a research team running continuous feedback programmes, CustomerInterviews.AI scales with your needs. Start with a single interview guide and expand to ongoing research operations.

Get Started

We’re currently onboarding design partners who want to shape the future of customer research. If you’re interested in early access, join our waitlist or book a demo to see the platform in action.

We can’t wait to help you understand your customers better.